Everything You Need for a Better Everyday Life.
Affordable, practical, and handpicked products delivered to your doorstep.
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Home Essentials
Home Essentials
Frequently asked questions
Are your products quality checked before shipping?
Yes, all products go through a basic quality check before dispatch to ensure they meet our standards. We aim to deliver products that are reliable, useful, and in good condition.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) on eligible orders for your convenience. You can select COD as a payment method during checkout.
How long does delivery take?
Orders are usually delivered within 3–7 business days after dispatch, depending on your location. Delivery times may vary due to courier or regional conditions.
How can I track my order?
Once your order is shipped, you will receive a confirmation message or email with tracking details, if available.
What is your return policy?
We offer a 5-day return policy from the date of delivery. Products must be unused and returned in original packaging. Please refer to our Return & Refund Policy page for full details.
How do I request a return or refund?
To initiate a return, please email us with your Order ID and reason for return at our support email. Our team will guide you through the process.
What if I receive a damaged or incorrect product?
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or refund.
Are online payments safe on your website?
Yes, all online payments are processed through secure and trusted payment gateways that use encryption technology to protect your payment information. Your payment details are safe and are not stored on our servers.
Do you charge shipping fees?
No, we offer free shipping on all orders. The price you see at checkout is the final amount you pay, with no additional shipping charges.
How can I contact customer support?
You can reach our support team through our Contact Us page or by emailing us directly. We usually respond within 24–48 business hours.
Customer Reviews
~ Raman Shah
“I like that the products are simple and actually helpful for everyday use. Prices are reasonable and the return policy gives confidence while ordering.”
~ Harsh Mehta
“Received my order in good condition. The product works perfectly and feels worth the money. Overall a reliable shopping experience.”
~ Parv Gandhi
“Good collection for home and kitchen. I ordered twice already and both times the experience was smooth. Hoping to see more products added soon.”
~ Priya Sharma
"I bought a gadget from here and it’s really useful for daily use. What I liked most is that the product felt practical, not just trendy. Good store for useful items."
~ Sourav Gupta
"Very smooth experience. I chose Cash on Delivery and everything went perfectly. The product was exactly as shown in the pictures. Happy with my purchase."
~ Karan Singh
"I ordered a kitchen product from Whole Up and honestly the quality was better than expected for the price. Delivery was also quick and packaging was neat. Will definitely order again."
~ Amit Verma
"Ordered kids items and they were good quality. My child loved it. Also appreciated the fast response from customer support when I had a small query."
~ Neha Patel
“First time ordering from this store and I was a bit unsure, but delivery was on time and product quality was nice. Free shipping and COD option made it easier to try."
About Whole Up
At Whole Up, we focus on bringing practical and reliable products for home, kitchen, kids, and everyday use. Our products are carefully selected to offer quality, convenience, and value, helping make daily life easier and more comfortable.
We aim to make online shopping simple and trustworthy by providing a smooth shopping experience, Cash on Delivery convenience, and a customer-friendly return policy. Our goal is to ensure every customer shops with confidence and satisfaction.